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Shipping Policy

 

EU/UK Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days

Shipping rates and delivery estimates

Matuse.eu currently uses GLS for all shipments within Europe/UK.

At this time Matuse.eu does not ship outside of the Europe / UK region.

 

Shipment method

Estimated delivery time

Shipment cost

GLS

2-5 business days

Calculated at Checkout

GLS Express

2 business days

Calculated at Checkout

GLS Overnight *

next business day

Calculated at Checkout

 

  •  Customers will receive an email and SMS to the phone number provided with information tracking and delivery information for their package.

  • Customers will have the option to specify their delivery times.

  • GLS will attempt delivery 3 times. If delivery is not made on the 3rd attempt package will be returned to Hiko Sport s.r.o. and the customer is responsible for paying additional shipping.